Thought flow

In a call center you may be asked to speak on a topic at anytime, during the operations round in the interview, in the training period or during your final evaluation. In the beginning when I joined a call center I found it very difficult to speak on a topic during training, as I had stage freight, and also during attending interviews I did not know what to speak on a topic. I approached my trainer and she asked to practise at home, to choose a topic on my own and try speaking to myself. To be honest it helped.