Most common questions asked in a call center interview

These are the most common questions asked in a call center interview. The reason why the interviewer asks these questions is to check - how well you answer these questions, your accent, fluency(articulation), thought-stream/flow, energy in your voice, intonation etc. You can expect these questions at any point of time during the interview.

1. Tell me about yourself.
2. Speak about the last movie you watched.
3. Speak about the last book you read.
4. Your favourite holiday destination.
5. About your city.
6. Your previous job.
7. Why this company?
8. Why a call center?
9. Where do you see yourself in three years time?
10. What are your career goals?
11. Are you ready to work in shifts?
12. Your strengths and weakness.
13. Your salary expectation.
14. Why did you quit your previous job?
15. Will you sign a bond to work here for a year?

I haven't written these questions in any order. Though these questions are the most common and known to everyone, the interviewers still ask these questions, the reason as I told you earlier is to check the parameters mentioned above. Do not immediately answer these questions, take sometime when asked, think about it and then answer, make sure your answer is in favour of the company. I'll try to write a post on how to answer these questions. Meanwhile please write the questions that you were asked in the comments section.

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